Our Local Premier District

  • Qualified as a Premier Office by being among the top 40 offices nationally
  • Serving tri-state area and beyond
  • Claims and billing support
  • Offering free enrollment platform
  • Providing valuable benefits & benefits communication to accounts with three or more employees
  • In Benefits Industry for over 20 years
  • $2.5 million in annual premium
  • More than $10 million in in-force premium
  • Servicing more than 600 businesses and organizations
  • Provide coverage for more than 12,000 policyholders

About Colonial Life


  • In business for more than 75 years
  • Pioneered worksite marketing in 1955
  • More than $1 billion in in-force premium
  • Servicing more than 85,000 businesses and organizations
  • Covering more than 3.5 million American workers and their families

Focus and accountability:

  • Benefits are our sole focus
  • Reliable service before, during and after the enrollment


  • More than 9,500 locally-based benefit counselors, nationwide
  • The team is trained, tenured and measured on success
  • The counselors are continually tracked and monitored for long-term customer satisfaction
  • 93% of our customers report overall satisfaction with their benefits counselor experience1


  • 41 top honors in 10 consecutive years from readers of Benefits Selling magazine, recognizing our commitment to service, innovation and products2

Customer service scores

Colonial constantly monitors their service through regular surveys to learn how they can continually improve your experience. Their scores are high, but they strive to make them higher.

95% of claimants were satisfied with Colonial Life’s handling of their claim.3

96% of claimants were satisfied with the overall experience of submitting a claim.3

95% of plan administrators surveyed are likely to continue offering Colonial Life products.4

Colonial Life internal data, 2015, unless otherwise noted

1 Statistic is an average from 63,055 Colonial Life benefits counselor surveys, June 2008 – Dec. 2015 2 Benefits Selling Readers’ Choice Awards, 2006-2015

3 Market Decisions, 4Q2014 Voluntary Benefits Claimant Satisfaction Research, 2016

4 Nielsen, 2014 Plan Administrator Satisfaction Survey, 2015

Get in Touch

Questions, comments, or concerns? Feel free to contact us to get the answers you need from our friendly and knowledgeable team!

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